Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind


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  • Tarcherperigee
  • ASIN: 0143111876
Author:
  • 0= Amy Cooper Hakim
  • 1= Muriel Solomon
  • Binding: Paperback
    Brand: Tarcherperigee
    EAN: 9780143111870
    EANList:
  • EANListElement= 9780143111870
  • Edition: 2nd Revised ed.
    Feature: Tarcherperigee
    ISBN: 0143111876
    ItemDimensions:
  • Height= 825
  • Length= 544
  • Weight= 0
  • Width= 88
  • Label: TarcherPerigee
    Manufacturer: TarcherPerigee
    NumberOfItems: 1
    NumberOfPages: 352
    PackageDimensions:
  • Height= 100
  • Length= 810
  • Weight= 65
  • Width= 540
  • PackageQuantity: 24
    ProductGroup: Book
    ProductTypeName: ABIS_BOOK
    PublicationDate: 2016-12-06
    Publisher: TarcherPerigee
    ReleaseDate: 2016-12-06
    Studio: TarcherPerigee
    Title: Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind

    Product Description

    A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.

    Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
     
    Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.